- Shutdown the Surface
- Hold down the Volume UP and Power Button at the same time for 10 seconds (I found the 10 seconds part is important)
- Power on the Surface (or it might restart in the BIOS screen tap, if that happens, use the keyboard arrows to "Exit setup")
- The Surface will boot up and hopefully the keyboard will work again.
February 15, 2016
Surface Pro 3 not recognizing keyboard solution
I'm making this post and because this has a happened a couple of times and I could never remember the solution, so it drove me batty. My Surface Pro 3 stopped recognizing my keyboard-- as in nada-- no mouse, no keys, nada... The only solution that worked for me came from the Digital Lifestyle. Do the following: